By: Ainsley Cragin and Kennedy Gooden
Shortly after moving to their new home last year, Dona and Steven Durham discovered structural damage under their house. Extreme rain from Hurricane Helene flooded and deepened the existing cracks, weakening the foundation of their home. Now they’ve turned to FEMA for emergency funds to help repair storm damage that can’t be covered by insurance. Jeff Jones, FEMA Federal Coordinating Officer, sheds light on FEMA’s over-the-phone assistance program.
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